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Q Do you support customized motor solutions?
A Yes. We provide OEM and ODM customization services according to customers' requirements, including power rating, voltage, speed, torque, installation structure, cooling method, protection level, and application-specific design.
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Q What is the minimum order quantity (MOQ)?
A For standard products, the MOQ is usually 10 units. For customized products, we can discuss project requirements and provide flexible solutions.
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Q Do you have your own R&D and manufacturing capabilities?
A Yes. We have an independent R&D team with over 70 engineers and more than 240 intellectual property achievements. We integrate product design, motor development, manufacturing, testing, and quality control to ensure reliable product performance.
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Q Can you provide technical support after purchase?
A Yes. We provide comprehensive technical support, including:
- Product selection assistance
- Installation guidance
- Application support
- Troubleshooting
- After-sales service
Our engineering team works closely with customers to ensure long-term operation reliability.
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Q What is the warranty period for this motor?
A We provide a 2-year warranty for all our motors.
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Q What is the minimum order quantity?
A The minimum order quantity is 2 pieces.
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Q What are the payment terms?
A We require a 30% deposit in advance and the 70% balance before shipping. Payment methods include T/T, L/C, Western Union, PayPal, and Escrow.
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Q How long does delivery take?
A Delivery usually takes 10-15 working days after deposit. Inventory items can be shipped within 2-4 working days.
